If you need help, want to give us feedback, or need to report a software issue, use this form to send us a message and we will get back to you as soon as possible.
This Policy tells you how we use and protect personal information collected through use of the Site. This Policy covers only information that is collected through this Site and no other web sites that may be linked to or from this Site, and does not cover information that may be collected through software downloaded from this Site; nor does this Policy apply to practices of companies that we do not control or to people we do not employ or manage.
By accepting the Policy during registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy and to all other terms herein.
The following personal information about you may be collected and stored by us:
(i) name and identity, email address, physical and virtual contact information (including for example, your home address), biographical and professional information, association affiliation, demographic data, and financial information, including credit card and/or bank account numbers;
(ii) information responsive to surveys or applications for employment, disclosed in resumes, or requested in order to provide brochures or information about our business, employment, products or services;
(iii) transactional information based on your activities on the Site;
(iv) shipping, ordering, billing and other similar information you provide to purchase or ship an item or service;
(v) community discussions, chats, dispute resolution, correspondence through the Site, and correspondence sent to us;
(vi) computer sign-on data, statistics on page views and traffic to and from the Site;
(vii) other technical information or data collected from Site traffic, including IP address, standard web log information and information gathered from cookies;
(viii) supplemental or additional information we may request from you in the event previous information you've provided cannot be verified; and
(ix) information that you voluntarily provide to us.
We may combine your information with information we collect from other sources to improve the Site. We do not sell or rent your personal information to non-affiliated third parties for their marketing purposes.
(i) fulfill the purposes disclosed when you provided your information to us;
(ii) provide, deliver, and collect payment for the services, products, and customer support you request;
(iii) review and process applications for employment;
(iv) resolve disputes, collect fees, and troubleshoot problems;
(v) prevent potentially prohibited or illegal activities, and enforce our Site-related agreements;
(vi) customize, measure, and improve our services and the Site's content and layout;
(vii) provide you with personalized content;
(viii) tell you about targeted marketing, service updates, and promotional offers based on your communication preferences; and
(ix) compare information for accuracy, and verify it with third parties.
We may also share your personal information with:
(i) members of our corporate family to help detect and prevent potentially illegal acts and provide joint services to requesting users;
(ii) service providers, consultants or similar contractors to whom we contract in order to carry out transactions initiated by you, such as credit card processing organizations;
(iii) other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and solicited consent when using a specific service);
(iv) law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity;
(v) persons as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity; and
(vi) other business entities, should we plan to merge with, or be acquired by that business entity.
In order to offer the services for which you will use the Site, your user ID may necessarily be displayed throughout the Site and to the public. All of your activities on the Site will be traceable to your user ID. Notices are sent to other community members regarding suspicious activity and policy breaches on the Site and refer to user IDs and specific items. Please understand that if you link your name with your user ID, others will be able to personally identify your activities.
You may also encounter cookies from third parties on certain pages of the Site. Third parties cookies are cookies that are served by third parties other than us and our affiliated group companies.
You are always free to choose whether to accept or reject Site cookies, although doing so may interfere with and/or restrict your use of the Site. If you wish to reject cookies, you can do so by changing the settings of your web browser, and instructions about how to do this can normally be found in the ‘help’ menu of your web browser. Alternatively, to learn more about what cookies are and how you can refuse them, please visit the third party educational resource www.allaboutcookies.org.
In addition, the Site may incorporate pixel tags, web beacons or other web site usage measurement technologies. Such devices are used to collect other information, such as the identity of the applicable internet service provider, the user's IP address of his or her personal terminal device, the type of browser software and operating system in use, the date and time of site access, the website address, if any, from which the user linked to the Site, and other similar traffic-related information. Such information is used for the purposes described above. We may also aggregate such information with similar data collected from other users or disclose such aggregate information to third parties. However, we do not use such data in any way to create or maintain personal information from you.
Your password deserves careful thought and protection. Use unique numbers, letters, and special characters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. If your password has been compromised for any reason, you should immediately access your profile on the Site to change your password and notify us immediately at firstname.lastname@example.org.
You can see, review and change most of your personal information by signing into the Site. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We retain personal information from closed accounts in order to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Site-related agreements, and take other actions otherwise permitted by law or as specified elsewhere in this Policy.
If at any time you choose to opt out from allowing us to use your personal information in the future to provide you with special offers or information regarding new products or services, or from disclosing such information to third parties, simply click the "opt-out" box, either at the time you provide your personal information or via any subsequent marketing communication that we send you. Alternatively you can contact us directly via email to email@example.com. Upon receipt and process of an opt-out request, we will, within a commercially reasonable period of time, remove your information from any applicable listings. Note that requests to terminate disclosure to third parties may frustrate or render impossible our ability to conduct transactions initiated by you.
Except as otherwise expressly included in this Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are users on the Site or other sites throughout the Internet, different rules may apply.
The Site is not directed to children under eighteen (18) years of age, and we do not knowingly collect personal information from such children. If you are younger than eighteen, please do not provide any personal information to us. If a person 18 years of age or younger has provided personal information to us, a parent or guardian of such person should contact us at firstname.lastname@example.org so that we can remove such personal information from our database. We reserve the right to limit participation in particular programs, offers or promotions to those over 18 years of age.
INQWIRE, PBC is located in California. All matters relating to privacy issues are governed by the laws of California.
We may amend this Policy at any time by posting the amended terms on the Site, which will automatically take effect after they are initially posted except as otherwise specified.
We take appropriate technical and organizational measures to maintain the security of your personal information on the Site. However please remember that any messages you send over the internet are not secure unless they are appropriately encrypted. Despite our efforts, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Site.